Return & Refund Policy

• Due to the nature of our accessories, we do not accept returns or exchanges after an order has been delivered.
• Customers are encouraged to carefully check product descriptions, images, sizes, and details before confirming an order.

If you receive an item that is damaged or an incorrect item due to an error from Black Cat,
please contact us within 7 working days after receiving your order.

Please provide:

• Order details
• Clear photos/videos showing the issue

Each case will be reviewed individually, and a suitable solution will be provided if the issue is
confirmed.

If a refund is approved by Black Cat:

• The refund amount will be transferred to the bank account provided by the customer.
• Customers must provide accurate bank account details for the refund process.
• Black Cat is not responsible for delays caused by incorrect bank information or banking
  service delays.